JUX Coming Soon - Joomla Extension

How to Set Up JUX Coming Soon for a Joomla Coming Soon Page

JUX Coming Soon is not just a way to hide your site behind a pretty splash screen. In a real-world workflow, it acts as a temporary public page that explains what is happening, shows the launch timeline, provides a contact channel, and still lets the administrator continue working inside Joomla. In this guide, we will walk through how to approach JUX Coming Soon as a small launch project: prepare the site, enable the plugin, choose a background, configure the timer, form, social links, login page, metadata, and final checks.

This guide is written for a site owner, webmaster, or Joomla administrator who already has the extension installation archive and needs to quickly put up a "coming soon" or "maintenance in progress" page. It does not cover purchasing, subscription activation, or obtaining a commercial version. The focus is strictly on practical use of an extension you already have, along with safe testing and troubleshooting common issues.

JUX Coming Soon includes several features that should not be lumped into one catch-all setup: page display mode, block content, background, countdown timer, contact form, AcyMailing signup, social links, user group access, and metadata. If you enable everything at once, the page can feel cluttered and troubleshooting becomes much harder. That is why this guide moves from a simple working setup to a richer, more feature-complete scenario.

What a Coming Soon Page Solves and Where This Extension Is Most Useful

A coming soon page makes sense when it is too early or temporarily unsafe to show the regular site, but leaving visitors with a blank screen is not an option either. For the visitor, it is a short explanation. For the administrator, it is a controlled barrier between an unfinished Joomla build and the public audience. Joomla's built-in Site Offline mode also hides the public site, but it usually offers a more basic scenario. JUX Coming Soon expands that workflow with a visual cover page, a timer, separate content blocks, a contact form, social links, and a subscription option.

According to JoomlaUX and JED sources, the extension belongs to the offline-page category and works as a plugin. That matters because a plugin can intercept the site's public output while the administrator continues working in the backend. Because of that, it should be tested carefully: first on a site copy or during a short maintenance window, then as a regular guest user rather than only as a super user.

The most natural use cases are:

• Launching a new site. While content, menus, and the template are still being refined, visitors see a coming soon page with a launch date and a contact form.
• A major update. When the site structure, template, or extension stack is changing, a temporary page reduces the risk of exposing unfinished pages.
• A marketing pre-launch. A timer, logo, short message, social links, and a signup form help build anticipation ahead of the launch.
• A temporary pause for a business website. If you need to explain that the site is unavailable due to planned work rather than an outage, a coming soon page looks more professional than a generic system message.

That said, JUX Coming Soon should not replace a full status system, support desk, or monitoring setup. It solves the problem of public communication and temporary access, but it does not recover a broken site, fix email delivery, or guarantee that search engines will interpret a long closure correctly. For extended downtime, you should separately plan for SEO, caching, indexing, and administrator access.

Who JUX Coming Soon Fits, and When Another Approach May Be Better

This extension works well if you need a ready-made coming soon page without building a separate template from scratch. Official sources confirm support for image, slideshow, or YouTube video backgrounds, multiple timer types, logo display, content blocks, contact details, a map, a login form, social links, and AcyMailing integration. That is a solid feature set for sites where it is not enough to simply hide unfinished content - you also want to give visitors a clear next step.

It is a good fit for users like these:

• A small site owner who needs to quickly put up a polite "coming soon" page.
• A webmaster managing a client launch who wants to let the client preview the site while showing a timer to regular visitors.
• A marketer who needs a simple launch-news signup flow through a compatible email component.
• A Joomla administrator who wants to manage the content from a plugin instead of building a separate template manually.

There are also situations where JUX Coming Soon may not be the best choice. If you only need a minimal technical holding page with no form, timer, or visual effects, Joomla's built-in mode or a simpler plugin may be enough. If you need strict IP-based access, a secret URL, automatic opening at a specific time, or the ability to serve your own HTML/PHP file, it is worth comparing alternatives before installation. If your site already runs on a modern Joomla and PHP stack, be sure to verify that your extension version is compatible with the current Joomla release using the developer's page or JED, because older product documentation covered earlier branches.

Practical rule of thumb: choose JUX Coming Soon when the holding page needs to be part of your communication with visitors. If you just need a technical lock during development, check Joomla's built-in offline mode and lighter alternatives first.

What to Check Before Installing and Enabling the Plugin

Before setting up a coming soon page, it is important to understand exactly what you are putting behind it. A plugin like this affects the public side of the site, so a setup mistake can lead to two unpleasant outcomes: visitors see the wrong screen, and the administrator cannot quickly tell why the form, timer, or login behaves differently than expected. Good preparation takes less time than rolling back a bad activation.

Joomla Compatibility and the State of the Extension

The JED page for JUX Coming Soon lists compatibility with several current Joomla branches and includes a changelog covering support changes. The official JoomlaUX page also shows the current product listing. But older tutorials and archived documentation copies may describe only Joomla 3.x. So before installation, use this rule: take compatibility information from the current product page or JED, and treat details from older tabs only as historical guidance for how the settings work.

If you are upgrading a site from a very old Joomla version, do not enable the plugin right away on the live domain. First test the extension archive on a staging copy, make sure it installs without errors, appears in the system plugin list, and opens its settings form. The JoomlaUX forum shows that users have run into compatibility questions when moving between major Joomla branches, so this is not a step to skip.

Email, AcyMailing, and the Contact Form

JUX Coming Soon can display a contact form and use AcyMailing for subscriptions. Those are two separate workflows. The contact form should send a message to the administrator, while the subscription flow should store the signup in your mailing component. If Joomla email is not configured correctly or the plugin email settings are incomplete, the user may see an error even if the coming soon page itself looks fine. The JoomlaUX forum includes an example of the message Could not send mail! Please check your PHP mail configuration., where a support representative directs the user to the plugin's own Email Settings tab.

Before enabling the form, check the following:

• Basic Joomla email settings are filled in under System -> Global Configuration -> Server.
• A Joomla test email sends successfully from your hosting environment.
• The JUX Coming Soon settings include a recipient for the contact form.
• AcyMailing is installed and working if you plan to collect subscriptions through it.

Cache, Template, and Access Permissions

A coming soon page is often enabled when the site is already running cache layers, optimization, system plugins, template overrides, and security extensions. That increases the chance of misleading symptoms: you save a setting but still see the old page, the form appears but styles do not apply, or the administrator sees one result while a normal visitor sees another. So before testing, record the starting state: whether Joomla caching is enabled, whether the host is using server-side caching, which user groups should bypass the coming soon page, and which URL the administrator will use to get back into the backend.

Installation and Initial Verification in the Joomla Admin Panel

JUX Coming Soon installs like a standard Joomla extension. The exact menu path depends on your Joomla version, but the overall process is the same: upload the ZIP package through the extension installer, confirm that installation finishes without errors, find the plugin in the list, open its settings, publish it, and save. Do not start by fully configuring every tab. The first goal is to get to a minimal working state that you can disable quickly if needed.

Basic Installation Sequence

1. Create a site backup or work on a staging copy if the site is already receiving visitors.
2. Open the Joomla admin panel and go to the extension installer, usually through System -> Install -> Extensions or the older path Extensions -> Manage -> Install.
3. Upload the extension ZIP file using Upload Package File.
4. After a successful install, open the plugin list and find the JUX Coming Soon system plugin.
5. Open the plugin settings, but for now enable only the minimum blocks: a logo or heading, a short message, and a basic background.
6. Save the settings and check the public side of the site in a private browser window where you are not logged in as an administrator.

In Joomla, you need to verify the result somewhere other than the same tab where you are logged into the admin panel. A logged-in user may see a different mode, especially if the plugin has login permissions or group-based exceptions configured. A private browser window or a second browser is mandatory for testing, otherwise you may think the page is not working when you are simply viewing the site under a user account that has access.

How to Tell Whether the Minimal Launch Worked

The minimal launch is successful if a guest user sees the coming soon page instead of the regular homepage, the message is readable, the background does not break contrast, buttons or links do not lead nowhere, and the administrator can still access the backend. If the page does not display, first check whether the plugin is published, then clear Joomla cache and browser cache, and only then temporarily disable other optimization-related system plugins on a staging copy.

Quick takeaway: after installation, what you need is not a polished final page but a controlled draft that you can enable, test as a guest, and disable without losing backend access.

Configuring JUX Coming Soon After Installation: From a Simple Screen to a Working Page

The biggest mistake when setting up a coming soon page is trying to enable every feature at once. JUX Coming Soon includes a lot of blocks, and each one affects a different part of the user experience: the visual background shapes the first impression, the timer sets an expectation, the contact form creates an obligation to respond, subscriptions require a working email chain, and the login page changes how authenticated users behave. It is smarter to build the page in layers.

Layer 1: Core Message and Page Structure

Start with what a visitor needs to understand in a few seconds. A coming soon page does not need to tell the whole company story. A logo, a short headline, one paragraph, and one clear action are enough: wait for launch, leave an email, contact the administrator, or follow social channels. If the page includes blocks such as Homepage, About Us, Contact Us, and Login, enable only the ones your scenario actually needs.

For a company website, this structure is usually enough:

• A logo and a short heading that explains the reason for the temporary mode.
• A timer, if the launch date is truly defined.
• A short note telling visitors what they can do right now.
• A contact form or email address, if the team is ready to respond.
• Social links, if those channels are actively maintained.

Do not enable the map, address, login form, and subscription just because the extension offers them. If a block does not help the visitor, it distracts from the main message.

Layer 2: Background and Readability

Official sources confirm three background options: image, slideshow, and YouTube video. An image is the most predictable choice. A slideshow works if you need to show several visual themes, but it should not be overloaded with heavy photos. A YouTube background can look impressive, but it needs especially careful testing: older product materials noted that video may not work on mobile devices and can be replaced by a fallback image. Even if the current version behaves differently, always plan for a static fallback background for mobile users.

How to Choose a Background for a Typical Site

For a corporate site, use one high-quality image with a dark overlay or a calm gradient so the text stays readable. For a creative project, a slideshow may be fine, but make sure every frame maintains contrast. For a maintenance page, avoid an aggressive video background: the visitor came for information, not to watch a clip.

Layer 3: Countdown Timer

JUX Coming Soon offers several timer styles: circles, flip clock, slide, number, and county. The difference is not purely decorative. A timer creates a promise. If the launch date may change, it is often better to use neutral text without an exact countdown or to pair the timer with softer wording. If the date is confirmed, the timer helps reduce visitor uncertainty: the site has not disappeared, and there is a clear return point.

When setting up the timer, check the site's Joomla time zone and the actual server time. A time zone mismatch can look like a plugin bug even when the real cause is the global configuration. After saving, open the page in two browsers and compare whether the timer updates consistently.

Layer 4: Contact Form, Subscription, and AcyMailing

The contact form and subscription serve different purposes. The contact form is for people who need to reach you now. The subscription is for those who want a launch notification later. If you enable both, label them differently and do not make users guess where their message will go.

For the contact form, set the recipient address in the plugin settings and verify delivery with a test message. For the subscription, test AcyMailing separately: the list, form, consent, confirmation, and address handling should all work before you enable the public coming soon page. If you are not using AcyMailing, do not leave the signup field on the page as empty decoration.

Background, Timer, and Content: How to Build a Page That Does Not Annoy Visitors

A coming soon page almost always appears at an inconvenient moment: someone wanted to visit the site and got a temporary screen instead. So the design needs to be not only attractive but also honest. JUX Coming Soon provides expressive tools, but they should be used with restraint. The key question for every block is simple: does it help the visitor understand the situation and take the next step?

When to Choose an Image, Slideshow, or Video

A static image is the best fit for most working websites. It loads faster, is easier to test, and causes fewer conflicts with mobile browsers. A slideshow makes sense for a studio, portfolio, restaurant, event, or project where visual atmosphere genuinely matters. But keep in mind the limitation from the official description: the slideshow uses a set of up to several images and effects, so prepare those visuals ahead of time with a consistent mood and no tiny text.

YouTube video should be used only where the clip matters on its own, such as a short event teaser or a presentation of a future product. Do not add a random moving background just for motion. Video increases reliance on an external service, may behave differently on mobile devices, and needs a static fallback. If the site serves a B2B audience or clients who need information rather than visual flair, an image is usually the better choice.

How to Avoid Overloading the Page with Too Many Blocks

JUX Coming Soon can display a logo, timer, text, informational pages, a contact form, login, address, map, and social links. The fact that those options exist does not mean all of them should be enabled. The more blocks you show, the greater the chance that visitors miss the point. For most coming soon pages, the three-action rule works well: read the message, see the timeline, choose one contact path.

If you need to show "about us," contact details, and login, separate the visual hierarchy clearly. The first screen should answer the question "what happened and when should I come back," while secondary blocks can sit lower on the page or in a separate tab. For a maintenance page, do not build a long "About Us" section: the visitor already knows the site or arrived from a link, and cares more about the recovery timeline and contact channel.

Metadata and Indexing for a Temporary Page

Official materials mention meta tags data. That can be useful if the coming soon page will remain online for more than a few minutes. But metadata needs to be handled carefully: do not tell search engines one thing and visitors another. The temporary page title and description should explain the site's current state rather than pretend to be a full homepage. If the work will take a while, also think about server status codes, the sitemap, and which pages should remain available. JUX Coming Soon itself does not replace an SEO strategy for a long-term closure.

Result check: after choosing the background, resize the browser window, open the page on a phone, and confirm that the text, timer, and form do not disappear into the image. A beautiful background is useless if visitors cannot read the message.

Login Permissions and Administrator Access During Closed Mode

For a Joomla coming soon extension, administrator access is not a secondary setting. The page should block the site for guests without interrupting the team's workflow. Older JUX Coming Soon materials mention login permissions for user groups, and the official description includes a Login page block. That means the setup needs to address not only visual appearance but also who is allowed past the coming soon page.

Guest, Registered User, and Administrator

Test these three states separately. A guest should see the coming soon page. A regular registered user should see whatever matches your access policy: the same page, a login form, or the site itself if that group is allowed through. An administrator should retain access to the backend and, if needed, to the public side for content review.

Do not let all registered users bypass the page without a clear reason. On some sites, a registered user may be a customer, student, community member, or contractor. If they can view the unfinished site, the temporary page loses its purpose. It is better to create a separate test group or use only administrative roles if the plugin lets you configure access by group.

How to Test Login Safely

1. Keep an admin panel tab open until testing is complete.
2. Open the public site in a private window as a guest.
3. If the page includes a login form, test it with a low-permission user account.
4. Test an administrator account in a separate browser.
5. If the result does not match expectations, go back to the admin panel and temporarily disable the questionable blocks instead of changing every setting at once.

After each change, clear cache and repeat the test. This is especially important on sites using server-side caching or external optimization. Otherwise, you may be looking at an old page and changing access rules unnecessarily.

Settings Map: What to Enable Right Away and What to Leave for a Second Pass

JUX Coming Soon is easier to configure when you think in terms of what each setting does rather than simply moving through every tab one by one. That way, the administrator understands what affects the public screen, what affects visitor communication, and what affects internal access. Below is a practical setup map you can use for the first launch. It does not replace the plugin interface, but it helps you stay oriented among the Homepage, About Us, Contact Us, Login, Countdown, Social Networks, Metadata, and Email Settings blocks referenced in the product documentation and discussions.

First-Pass Settings

The first pass is about getting to a predictable minimal page. Enable only what you can verify in a few minutes: plugin publication, a logo or heading, one short message, one background, and a basic timer if the date is already known. Do not enable the form, subscription, or video until you confirm that guest mode works correctly. This reduces the number of variables: if the page does not appear, you investigate publication, cache, or access rather than email, AcyMailing, and external video at the same time.

After the first save, open the site as a guest and confirm that the regular homepage is hidden. Then verify that the admin panel remains accessible. Only after that should you move on to communication-related blocks. If the minimal page works, any later issues will be local: email is not sending, the background is not loading, the timer is off, or a specific link does not work.

Second-Pass Settings

The second pass is about communication. This is where you add the contact form, email recipient, AcyMailing subscription, social links, address, and map if needed. Each of these blocks creates an expectation for the visitor. If you show a form, someone should answer it. If you ask for an email address, you should know where it is stored. If you link to a social profile, that profile should be active. An unused block is better turned off than left empty or in test mode.

For the contact form, first check Joomla Mail Settings, then the JUX Coming Soon email settings tab, then actual email delivery. For the subscription, test AcyMailing separately: list, confirmation, message language, and duplicate subscription handling. For social links, verify not only the URL but also how they open in a new window on mobile devices, since some visitors will arrive from social apps.

Third-Pass Settings

The third pass is visual and behavioral polish. This includes the slideshow, YouTube background, timer styles, circle colors, county timer reflection, black or white background for the slide style, metadata, extra informational pages, and fine-grained login permissions. These settings only make sense once the basic logic already works. Otherwise, a polished effect can hide a technical issue.

If you change several visual settings, take a screenshot or write down exactly what you changed. This is especially useful for client projects: you can show two options, choose one, and quickly roll back. Do not rely on memory when the background, timer, text, and form blocks are all changing at once.

Quick Decision Table for Settings

This table helps you choose a safe starting point. It does not prescribe the only correct values, but it shows which settings are best enabled only when there is a confirmed need.

After the table, it helps to pause and ask yourself one simple question: what is the single goal of this coming soon page? If the goal is "do not lose leads," prioritize the form and email. If the goal is "do not expose an unfinished site," prioritize access and cache behavior. If the goal is "build launch anticipation," prioritize the timer, subscription, and visual message. That approach protects the page from becoming overloaded.

Practical Scenario: Closing the Site Before Launch and Collecting Leads

Consider a typical use case: a company is preparing a new Joomla website, the content is still being edited, but the domain is already public. The goal is to show a coming soon page, display an expected launch date, provide a contact form, and collect signup requests for notifications. This scenario highlights JUX Coming Soon's strengths because it uses not only the visual holding screen but also communication features.

Scenario Goal

Create a page where a guest sees the logo, a short message, a timer, a contact form, and a link to social channels. At the same time, the administrator can still access the control panel, edit content, and review the public site under the appropriate role. If AcyMailing is installed and configured, the subscription form collects addresses into a separate launch list.

Preparation

• Create a backup or work on a staging subdomain.
• Verify Joomla email delivery through the global configuration.
• Create a separate list in AcyMailing if you plan to offer subscriptions.
• Prepare one background image without small text or overly bright details.
• Write a short message covering the reason for temporary mode, the rough timeline, and the contact method.

Setup Steps

1. Install the JUX Coming Soon archive through the Joomla extension manager.
2. Open the JUX Coming Soon system plugin and publish it.
3. In the main settings, enable the logo, the main text, and the background image.
4. Configure the timer only after checking the site's time zone.
5. Enable the contact form and fill in the recipient address in the email settings.
6. If you use AcyMailing, connect the subscription to the correct list and test it with a separate signup.
7. Add 1 to 3 social links that are real and actively maintained.
8. Save the settings and open the site as a guest.

Verification

After saving, do not check only the visual design. Send a test message through the form, subscribe with a test email, confirm that the address is added to the right list, open the page on a mobile device, test administrator login, and make sure the regular homepage is hidden from guests. If the form does not send email, do not start changing the background, timer, and access permissions. Diagnose the email chain first.

A Common Detail That Gets in the Way

If caching is enabled on the site, you may still see an outdated version of the page after saving. Before showing the result to a client, clear Joomla cache, browser cache, and, if used, hosting-side or CDN cache. If you are using an optimization plugin, temporarily exclude the coming soon page from aggressive minification on the test site and see whether the styling or script issue disappears.

Practical Use Ideas for Different Types of Sites

JUX Coming Soon works best when the page is tailored to a real situation rather than a generic "site coming soon" message. Some sites need subscriptions, others need a contact form, and others need a calm maintenance page with no extra effects. Below are several scenarios that rely on confirmed extension features and do not require imaginary functionality.

Landing Page for a New Product or Service

For a service launch, use a timer, a short value-focused message, and an AcyMailing signup if the component is already installed. A static background is usually the better choice because it loads faster and keeps attention on the form. Add social links only to active channels where launch updates will actually appear. The success test is simple: a guest should understand what is launching, see the timeline, and be able to leave an email without extra clicks.

Company Site Under Maintenance

For scheduled maintenance, you do not need a dramatic timer or a large slideshow. A logo, a short message, a contact form, and an address or map are usually enough if clients may need offline contact information. If the completion date is uncertain, do not use a countdown. Use regular text with careful wording so you do not create false expectations.

Event, Course, or Conference

If the site is being prepared for an event, the timer becomes the centerpiece. The background can be a venue image or a themed slideshow. A contact form helps with questions, and a subscription helps notify people when registration opens. In this type of setup, mobile testing matters especially because users often open the link from social media.

Client Project Still in Development

For an agency or freelancer, a coming soon page helps hide an unfinished site from random visitors while still giving the client a clear status update. Enable the guest-facing screen and allow preview access only for the right users if that is supported by your configuration. Do not place confidential project details on the public page. A neutral message, a contact form, and clean branding are enough.

How to Verify the Result After Setup

Testing a coming soon page should simulate both a real visitor and the administrator's working process. Do not limit yourself to viewing it in a single tab. A coming soon plugin sits at the intersection of public output, system plugins, email, access permissions, and cache, so a quick visual check can easily miss a real issue.

Guest View Checklist

• The homepage and internal URLs show the expected coming soon screen if your intent is to close the entire site.
• The text is readable against the background, the heading is not covered by the timer, and buttons and links are easy to see.
• The timer shows a sensible value and updates when the page refreshes.
• The contact form sends a test message and shows a clear result.
• The subscription lands in the correct list if AcyMailing is in use.
• Social links open real profiles rather than empty or test pages.
• The mobile layout does not turn the page into a long unreadable strip.

Administrator Checklist

• The admin panel remains accessible after the plugin is enabled.
• A user with an administrative role sees the correct mode, while a guest sees the closed page.
• After the plugin is disabled, the normal site returns without manual file cleanup.
• Cache has been cleared after the final save.
• Only the necessary blocks are enabled, with no test email addresses, empty social links, or draft text left behind.

Also check internal pages that may already have been indexed or shared with clients. If the plugin hides only the homepage while internal URLs remain accessible, that may be either expected behavior or a setup issue. The sources do not provide a complete description of all routing rules in the current version, so here it is better to verify actual behavior on your own site rather than assume.

It is also useful to run one more test with someone who was not involved in the setup. Send them the link and ask three questions: is it clear why the site is closed, is there an obvious way to contact you, and does the page feel trustworthy? That kind of test quickly reveals issues the administrator stops noticing after the tenth review: too much text, an invisible form, an unclear date, weak contrast, or meaningless social links. For a coming soon page, that matters more than minor decorative effects, because visitors see it instead of the site they wanted and make a decision in a matter of seconds. If the test user does not understand the next step, the page should be simplified.

SEO, Speed, and Security for a Temporary Page

A coming soon page may look small, but it can affect brand perception, load speed, and site visibility. JUX Coming Soon offers visual effects, forms, and metadata, so the setup needs to be deliberate. Do not promise an exact date unless it is confirmed. Do not collect email addresses without a clear follow-up use. Do not use a heavy background if your audience primarily visits from mobile devices.

SEO: A Temporary Screen Should Not Become the Permanent Homepage

If the coming soon page is enabled only briefly, a proper title, description, and clear message are usually enough. If the site will be closed for a longer period, check which URLs remain available to search engines and whether the temporary page is replacing all important pages with the same repeated content. JUX Coming Soon can help present the message, but it does not replace decisions about indexing, server responses, and the sitemap.

Speed: Effects Should Be Lighter Than the Message

Video and slideshows may look more appealing than a static background, but they also increase load and the number of potential failure points. For most sites, one optimized background is better than five heavy images. If you use a slideshow, compress the images to a reasonable size, test load time on a mobile connection, and make sure the content appears quickly. If you use a YouTube background, test the behavior in advance without autoplay and on mobile.

Security and Form Data

The contact form and subscription feature both process user input. Do not assume the page is safe just because the site is closed. Use the standard Joomla and AcyMailing mechanisms, do not edit the extension files by hand, and do not inject unverified scripts into settings fields. If the form starts receiving spam, first review the available protection settings in Joomla, AcyMailing, and your email service rather than pasting random JavaScript into the coming soon page.

Safe approach: make visual tweaks through the plugin settings, the site template, or documented Joomla mechanisms. It is best not to modify the extension files themselves: an update may overwrite the changes, and troubleshooting will become harder.

Why JUX Coming Soon May Behave Incorrectly and How to Diagnose It

Troubleshooting works best when you move from symptom to cause rather than changing settings at random. A coming soon page has several common failure points: the plugin is unpublished, cache is interfering, email is misconfigured, access permissions do not match, the mobile background behaves differently, or the timer depends on site time. Below is a practical diagnostic map.

The Coming Soon Page Does Not Appear for Guests

Symptom: after enabling the plugin, a guest still sees the normal site. Possible causes include an unpublished plugin, testing while logged in, cached output serving the old page, or settings applied to the wrong site.

Check that the plugin is published, open the site in a private window, and clear Joomla cache and browser cache. If the site sits behind a CDN or server-side cache, clear that layer too. If the page still does not appear, temporarily disable other optimization-related system plugins on a staging copy and test again. Do not do this on the live site without a rollback plan.

The Contact Form Does Not Send Email

Symptom: the form shows a send error or the email never arrives. A JoomlaUX forum thread shows a similar case involving a PHP mail configuration message, where support recommended filling in the email settings on the plugin's Email Settings tab. So the check needs to happen in two places: Joomla global email settings and JUX Coming Soon settings.

First, send a test email from Joomla or another built-in mechanism. Then make sure the recipient address is entered in the plugin settings. If your hosting requires SMTP, configure it in Joomla and run the test again. If the email sends but never arrives, check the spam folder, your domain's SPF/DKIM records, and mail server restrictions. If the form is not needed, it is better to disable it temporarily than leave visitors with a broken contact channel.

The Timer Shows the Wrong Time

Symptom: the launch appears too far away or too close. Possible causes include the wrong Joomla time zone, an incorrect date in the timer settings, or page caching serving stale state. Check the site's global configuration, the target end date, and the result in a fresh window. If the launch date is not finalized yet, disable the timer and leave a text message instead.

The Background or Video Performs Poorly on Mobile

Symptom: the background is cropped badly, the text gets lost, the video does not play, or the page loads too slowly. Always prepare a static fallback for a video background. For a slideshow, reduce image weight and test contrast on every slide. If the problem appears only in one mobile browser, temporarily switch to a static image: a coming soon page needs to be reliable, not maximally flashy.

The Administrator Sees the Wrong Mode

Symptom: the administrator cannot review the site or, on the other hand, a normal user gets past the coming soon page. Check user groups, login settings, and which account is currently active in the browser. Do not test access permissions in a single tab. Use separate browsers for the guest, the test user, and the administrator.

After Disabling the Plugin, the Site Still Shows the Old Page

Symptom: JUX Coming Soon is disabled, but visitors still see the temporary screen. This is almost always cache. Clear Joomla cache, browser cache, server cache, and CDN cache. If you used a separate optimization plugin, clear its cache too. Then reload the page with a forced refresh parameter or check it in another browser.

When It Makes Sense to Use JUX Coming Soon on Your Site

JUX Coming Soon is a strong choice if you need more than a bare placeholder and want a controlled Joomla holding page with a background, timer, contact form, social links, subscriptions, and access control. It is especially useful for launches, temporary maintenance, client projects, and marketing announcements where visitors should understand that the site is active, just temporarily in closed mode.

Before going live, do not try to make the page as feature-heavy as possible. Build the minimum working version first, verify guest access, form delivery, mobile appearance, cache behavior, and administrator login. Then add the timer, subscription, and visual effects only where they truly help. If the scenario fits your site after testing, you can download JUX Coming Soon and test the extension on your Joomla setup without rushing and without editing core files.

The main criterion is simple: the temporary page should reduce uncertainty, not create more of it. If visitors understand what is happening, how to contact you, and when to come back, JUX Coming Soon is doing its job.